If you would like to request a device for a NYC student in your family, please fill out the form below. We will use the contact information you provide to get in touch with you regarding the delivery of your device.
Send an email to AppleCare at firstname.lastname@example.org. Please include the device’s serial number and a brief description of the issue.
Technical Support for Families Please fill out this form to let us know what issues you are having with NYCDOE iPads, other devices, or other technical problems. We will use the contact information you provide to get in touch with you and try to solve your problem.